The key is to set realistic customer expectations, and then not to just meet them, but to exceed them – preferably in unexpected and helpful ways.
RICHARD BRANSONTalent comes from experience and failure.
More Richard Branson Quotes
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Please don’t get hung up on this question of whether you need to have experience in an industry before you launch your startup.
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Rather than getting nostalgic, embrace the new opportunities and challenges available to you now.
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There is so much to be learned from listening to people’s hopes, frustrations, and points of view.
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Dreaming is one of humanity’s greatest gifts; it champions aspiration, spurs innovation, leads to change, and propels the world forward.
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The amount of time people waste dwelling on failures rather than putting that energy into another project, always amazes me.
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Every great movement in the world starts with a tiny group of people who simply refuse to accept a situation.
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Have fun, work hard and money will come. Don’t waste time – grab your chances. Have a positive outlook on life. When it’s not fun, move on.
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Innovation happens when people are given the freedom to ask questions and the resources and power to find the answers.
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There are no quick wins in business – it takes years to become an overnight success.
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Do not be embarrassed by your failures, learn from them and start again.
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If you take care of your workers they’ll take care of your business.
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As a leader of people, you have to be a great listener, a great motivator, be very good at praising and bringing out the best in people.
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The brands that will thrive in the coming years are the ones that have a purpose beyond profit.
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Don’t become a slave to technology – manage your phone, don’t let it manage you.
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Listen. Take the best. Leave the rest.
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A company’s employees are its greatest asset and your people are your product.
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Only a fool never changes his mind.
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If you aim higher than you expect, you could reach higher than you dreamed.
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Talent comes from experience and failure.
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Launching a business is essentially an adventure in problem-solving.
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If you look after your staff, they’ll look after your customers. It’s that simple.
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All successful people – not just entrepreneurs – have got things wrong over and over again before finding the right solution.
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The efforts of healthcare workers on the frontlines of the COVID-19 crisis all around the world have been and continue to be remarkable.
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Your brand name is only as good as your reputation.
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I believe a good leader brings out the best in people by listening to them, trusting in them, believing in them, respecting them and letting them have a go.
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If you don’t enjoy it, don’t do it. You must love what you do.
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