The key is to set realistic customer expectations, and then not to just meet them, but to exceed them – preferably in unexpected and helpful ways.
RICHARD BRANSONDon’t bother doing something unless you’re radically different from the competition.
More Richard Branson Quotes
-
-
Listen. Take the best. Leave the rest.
RICHARD BRANSON -
I am convinced that companies should put staff first, customers second and shareholders third – ultimately that’s in the best interest of customers and shareholders.
RICHARD BRANSON -
If people aren’t calling you crazy, you aren’t thinking big enough.
RICHARD BRANSON -
Your company should act as a springboard for ambitious employees, not a set of shackles.
RICHARD BRANSON -
Every success story is a tale of constant adaption, revision and change.
RICHARD BRANSON -
Confidence breeds confidence and negativity breeds negativity.
RICHARD BRANSON -
People have to decide on priorities if they want to get anywhere. The best lessons I learned was to just do it.
RICHARD BRANSON -
Learn to look after your staff first and the rest will follow.
RICHARD BRANSON -
If you can run one business well, you can run any business well.
RICHARD BRANSON -
If family or friends are unwell or ill – it’s perhaps the only thing that really can make one feel vulnerable.
RICHARD BRANSON -
Throwing yourself into a job you enjoy is one of the life’s greatest pleasures!
RICHARD BRANSON -
Remember the to-do list but don’t forget the to-be list.
RICHARD BRANSON -
Business opportunities are like buses, there’s always another one coming.
RICHARD BRANSON -
Success cannot be measured in wealth, fame or power, but by whether you have made a positive difference for others.
RICHARD BRANSON -
Launching a business is essentially an adventure in problem-solving.
RICHARD BRANSON