The key is to set realistic customer expectations, and then not to just meet them, but to exceed them – preferably in unexpected and helpful ways.
RICHARD BRANSONTrain people well enough so they can leave, treat them well enough so they don’t want to.
More Richard Branson Quotes
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Don’t think what’s the cheapest way to do it or what’s the fastest way to do it. Think what’s the most amazing way to do it.
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Don’t become a slave to technology – manage your phone, don’t let it manage you.
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The best advice I could give anyone is to spend your time working on whatever you are passionate about in life.
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Successful entrepreneurs don’t wait for the perfect moment – they create it.
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Listen. Take the best. Leave the rest.
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Follow your instincts and live with the consequences.
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I believe a good leader brings out the best in people by listening to them, trusting in them, believing in them, respecting them and letting them have a go.
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Don’t become a slave to technology – manage your phone, don’t let it manage you.
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Just start. You will learn so many lessons just by doing.
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Communicate your passion clearly, concisely and with genuine conviction.
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Listen more than you talk. Nobody learned anything by hearing themselves speak.
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I am convinced that companies should put staff first, customers second and shareholders third – ultimately that’s in the best interest of customers and shareholders.
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The best way of learning about anything is by doing.
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If you don’t enjoy it, don’t do it. You must love what you do.
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Play fair, be prepared for others to play dirty, and don’t let them drag you into the mud.
RICHARD BRANSON