The customer is number one, the employee is number two and the shareholder is number three. If the customer is happy, the business is happy, and the shareholders are happy.
JACK MAToday the financial market is no good, but the money is there.
More Jack Ma Quotes
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I’m not a tech guy. I’m looking at the technology with the eyes of my customers, normal people’s eyes.
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I believe in two principles: Your attitude is more important than your capabilities. Similarly, your decision is more important than your capabilities!
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If we go to work at 8 a.m. and go home at 5 p.m., this is not a high-tech company and Alibaba will never be successful. If we have that kind of 8-5 spirit, then we should just go and do something else.
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No matter what your current condition, how or where you grew up, or what education or training you feel you lack, you can be successful in your chosen endeavor. It is spirit, fortitude, and hardiness that matter more than where you start.
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Success and profitability are outcomes of focusing on customers and employees, not objectives.
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No matter what one does, regardless of failure or success, the experience is a form of success in itself.
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We should never finish a 20 year program in two years.
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In carrying out e-commerce, the most important thing is to keep doing what you are doing right now with passion, to keep it up.
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Without internet, there would have been no Jack Ma, and no Alibaba or Taobao.
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Opportunities are where the complaints are.
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I wanted to have a global company, so I chose a global name.
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I call myself a blind man riding on a blind tiger.
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If you want to grow, find a good opportunity. Today, if you want to be a great company, think about what social problem you could solve.
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Rather than having small smart tricks to get by, focus on holding on and persevering.
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Alibaba is an ecosystem that helps small business to grow.
JACK MA