The customer is number one, the employee is number two and the shareholder is number three. If the customer is happy, the business is happy, and the shareholders are happy.
JACK MAWhen we have money, we start making mistakes
More Jack Ma Quotes
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Once in your life, try something. Work hard at something. Try to change. Nothing bad can happen.
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It’s only in times of change that someone can be clear of what he has and wants, and what he needs to give up.
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The world needs new leadership, but the new leadership is about working together.
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Today, making money is very simple. But making sustainable money while being responsible to the society and improving the world is very difficult
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If the customer loves you, the government will have to love you.
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We appreciate yesterday, but we’re looking for a better tomorrow.
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I want people to learn what democracy means.
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Customers should be number 1, Employees number 2, and then only your Shareholders come at number 3.
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Never ever compete on prices, instead compete on services and innovation.
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I am going to enjoy some other things apart from business.
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We will make it because we are young and we will never, never give up.
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A leader should never compare his technical skills with his employee’s.
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I think globalization is a great thing. And now a lot of people complain about globalization; a lot of people don’t like, you know, the globalize of the concept, the idea of the results. I think the globalization is a great idea and to create a lot of jobs.
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The world will not remember what you say, but it will certainly not forget what you have done.
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Help young people. Help small guys. Because small guys will be big. Young people will have the seeds you bury in their minds, and when they grow up, they will change the world.
JACK MA