If in doubt, don’t. If still in doubt, do what’s right.
DONALD RUMSFELDIf the staff lacks policy guidance against which to test decisions, their decisions will be random.
More Donald Rumsfeld Quotes
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Reduce the layers of management. They put distance between the top of an organization and the customers.
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It is easier to get into something than to get out of it.
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If it were a fact, it wouldn’t be called intelligence.
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Enjoy your time in public service. It may well be one of the most interesting and challenging times of your life.
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If the staff lacks policy guidance against which to test decisions, their decisions will be random.
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Reduce the number of lawyers. They are like beavers – they get in the middle of the stream and dam it up.
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Let your family, staff, and friends know that you’re still the same person, despite all the publicity and notoriety that accompanies your position.
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Be precise. A lack of precision is dangerous when the margin of error is small.
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Those who made the decisions with imperfect knowledge will be judged in hindsight by those with considerably more information at their disposal and time for reflection.
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Prune – prune businesses, products, activities, people. Do it annually.
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Remember where you came from.
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Agreement can always be reached by increasing the generality of the conclusion; when this is done, the form is generally preserved but only the illusion of policy is created.
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What you measure improves.” A corollary rule in the military is that “You get what you inspect, not what you expect.
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The way to do well is to do well.
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Simply because you do not have evidence that something exists does not mean that you have evidence that it doesn’t exist.
DONALD RUMSFELD