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  • Bill Capodagli Quote - When you focus on results, you will very seldom see a change in your culture. But, if you focus on a customer-centric culture, you will realize long-term results. Download This Image
  • Bill Capodagli Quote - When you focus on results, you will very seldom see a change in your culture. But, if you focus on a customer-centric culture, you will realize long-term results.
  • Bill Capodagli Quote - When you focus on results, you will very seldom see a change in your culture. But, if you focus on a customer-centric culture, you will realize long-term results.
  • Bill Capodagli Quote - When you focus on results, you will very seldom see a change in your culture. But, if you focus on a customer-centric culture, you will realize long-term results.
  • Bill Capodagli Quote - When you focus on results, you will very seldom see a change in your culture. But, if you focus on a customer-centric culture, you will realize long-term results.
  • Bill Capodagli Quote - When you focus on results, you will very seldom see a change in your culture. But, if you focus on a customer-centric culture, you will realize long-term results.
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When you focus on results, you will very seldom see a change in your culture. But, if you focus on a customer-centric culture, you will realize long-term results.

Bill Capodagli

More Bill Capodagli Quotes

  • Share on Facebook Tweet this! Share on LinkedIn Share on Whatsapp Share on Telegram Bill Capodagli Quote - In today’s global economy, innovations and improvements to products and services are not only happening more rapidly than ever before in history, they are being communicated instantaneously. So, it’s “innovate or die”!

    In today’s global economy, innovations and improvements to products and services are not only happening more rapidly than ever before in history, they are being communicated instantaneously. So, it’s “innovate or die”!

    BILL CAPODAGLI
  • Share on Facebook Tweet this! Share on LinkedIn Share on Whatsapp Share on Telegram Bill Capodagli Quote - People are over 20 times more likely to remember a story than a series of facts and figures. A good story touches our hearts.

    People are over 20 times more likely to remember a story than a series of facts and figures. A good story touches our hearts.

    BILL CAPODAGLI
  • Share on Facebook Tweet this! Share on LinkedIn Share on Whatsapp Share on Telegram Bill Capodagli Quote - Today, with social media, thousands of potential customers can learn about horrible service within hours, minutes or even seconds after it happens.

    Today, with social media, thousands of potential customers can learn about horrible service within hours, minutes or even seconds after it happens.

    BILL CAPODAGLI
  • Share on Facebook Tweet this! Share on LinkedIn Share on Whatsapp Share on Telegram Bill Capodagli Quote - When you focus on results, you will very seldom see a change in your culture. But, if you focus on a customer-centric culture, you will realize long-term results. Download This Image

    When you focus on results, you will very seldom see a change in your culture. But, if you focus on a customer-centric culture, you will realize long-term results.

    BILL CAPODAGLI
  • Share on Facebook Tweet this! Share on LinkedIn Share on Whatsapp Share on Telegram Bill Capodagli Quote - Habits grow from obtaining knowledge, attitude and skills.

    Habits grow from obtaining knowledge, attitude and skills.

    BILL CAPODAGLI
  • Share on Facebook Tweet this! Share on LinkedIn Share on Whatsapp Share on Telegram Bill Capodagli Quote - The results of “engaged” companies vs “disengaged” companies are staggering. Getting workers to be more engaging with their coworkers and customers can produce huge results.

    The results of “engaged” companies vs “disengaged” companies are staggering. Getting workers to be more engaging with their coworkers and customers can produce huge results.

    BILL CAPODAGLI
  • Share on Facebook Tweet this! Share on LinkedIn Share on Whatsapp Share on Telegram Bill Capodagli Quote - The two greatest role models in my professional career were Walt Disney and Dr. Deming. Dr. Deming was the Father of Total Quality Management and the person who redefined quality for the entire world.

    The two greatest role models in my professional career were Walt Disney and Dr. Deming. Dr. Deming was the Father of Total Quality Management and the person who redefined quality for the entire world.

    BILL CAPODAGLI
  • Share on Facebook Tweet this! Share on LinkedIn Share on Whatsapp Share on Telegram Bill Capodagli Quote - There is an old Indian saying, “When legends die, dreams end. When dreams end, there is no more greatness.” Leaders like Walt Disney inspire their organizations to keep their legends and stories alive.

    There is an old Indian saying, “When legends die, dreams end. When dreams end, there is no more greatness.” Leaders like Walt Disney inspire their organizations to keep their legends and stories alive.

    BILL CAPODAGLI
  • Share on Facebook Tweet this! Share on LinkedIn Share on Whatsapp Share on Telegram Bill Capodagli Quote - The two critical questions to ask are: “Who is my customer?” and “What value am I adding?” Unfortunately, many workers cannot answer these questions. They tend to blindly do things, and develop bad habits of doing things over and over for no good reasons.

    The two critical questions to ask are: “Who is my customer?” and “What value am I adding?” Unfortunately, many workers cannot answer these questions. They tend to blindly do things, and develop bad habits of doing things over and over for no good reasons.

    BILL CAPODAGLI
  • Share on Facebook Tweet this! Share on LinkedIn Share on Whatsapp Share on Telegram Bill Capodagli Quote - Twenty years ago if you provided someone with horrible service, it may take weeks or even months for the word-of-mouth message to get out to 15-20 potential customers.

    Twenty years ago if you provided someone with horrible service, it may take weeks or even months for the word-of-mouth message to get out to 15-20 potential customers.

    BILL CAPODAGLI
  • Share on Facebook Tweet this! Share on LinkedIn Share on Whatsapp Share on Telegram Bill Capodagli Quote - Walt’s major passion was to provide the finest in family entertainment. For the most part, for nearly a century, the Company has stayed true to that legacy, and has set the standard for the entire entertainment industry. Download This Image

    Walt’s major passion was to provide the finest in family entertainment. For the most part, for nearly a century, the Company has stayed true to that legacy, and has set the standard for the entire entertainment industry.

    BILL CAPODAGLI
  • Share on Facebook Tweet this! Share on LinkedIn Share on Whatsapp Share on Telegram Bill Capodagli Quote - In 1962, Sam Walton changed the face of retailing with Wal-Mart. As we speak, Amazon is again changing the face of retail with on-line buying.

    In 1962, Sam Walton changed the face of retailing with Wal-Mart. As we speak, Amazon is again changing the face of retail with on-line buying.

    BILL CAPODAGLI
  • Share on Facebook Tweet this! Share on LinkedIn Share on Whatsapp Share on Telegram Bill Capodagli Quote - Love for coworkers, love for customers, love for the product and love for self. Walt Disney instilled all of these “loves” in his company. Each of these factors is critical to achieving success in any organization.

    Love for coworkers, love for customers, love for the product and love for self. Walt Disney instilled all of these “loves” in his company. Each of these factors is critical to achieving success in any organization.

    BILL CAPODAGLI
  • Share on Facebook Tweet this! Share on LinkedIn Share on Whatsapp Share on Telegram Bill Capodagli Quote - Often we will learn more from our failures than we do from our successes. Download This Image

    Often we will learn more from our failures than we do from our successes.

    BILL CAPODAGLI
  • Share on Facebook Tweet this! Share on LinkedIn Share on Whatsapp Share on Telegram Bill Capodagli Quote - The best ideas can come from anyone within an organization. Leaders must remember that if they want employees to embrace a new organizational “Dream” or strategy, they need to include them and seek their ideas. Creativity is NOT just for the R&D department.

    The best ideas can come from anyone within an organization. Leaders must remember that if they want employees to embrace a new organizational “Dream” or strategy, they need to include them and seek their ideas. Creativity is NOT just for the R&D department.

    BILL CAPODAGLI
  • Share on Facebook Tweet this! Share on LinkedIn Share on Whatsapp Share on Telegram Bill Capodagli Quote - One of the reasons for The Walt Disney Company’s long- term success is really the first of Dr. Deming’s famous points, “create constancy of purpose.” In his professional career,

    One of the reasons for The Walt Disney Company’s long- term success is really the first of Dr. Deming’s famous points, “create constancy of purpose.” In his professional career,

    BILL CAPODAGLI

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