The key is to set realistic customer expectations, and then not to just meet them, but to exceed them – preferably in unexpected and helpful ways.
RICHARD BRANSONStarting a business is a huge amount of hard work. You had better enjoy it.
More Richard Branson Quotes
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Follow your instincts and live with the consequences.
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Don’t think what’s the cheapest way to do it or what’s the fastest way to do it. Think what’s the most amazing way to do it.
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Colleagues should take care of each other, have fun, celebrate success, learn by failure, look for reasons to praise not to criticize, communicate freely and respect each other.
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Every great movement in the world starts with a tiny group of people who simply refuse to accept a situation.
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Brave people don’t live forever, but cautious people don’t live at all.
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Remember the to-do list but don’t forget the to-be list.
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Have fun, work hard and money will come. Don’t waste time – grab your chances. Have a positive outlook on life. When it’s not fun, move on.
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One key to entrepreneurial success is to get a great group of people around you who believe in your idea.
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Learn to look after your staff first and the rest will follow.
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Unless you dream, nothing will happen. If you dream, you might be able to make your dreams come true.
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Tough times are inevitable in life and in business. But how you compose yourself during those times defines your spirit and will define your future.
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If you aim higher than you expect, you could reach higher than you dreamed.
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You can’t run a business without taking risks. The brave may not live forever – but the cautious do not live at all!
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Train people well enough so they can leave, treat them well enough so they don’t want to.
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If you’re looking to become an entrepreneur then don’t waste your time going to university or business school – just get on and do it.
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Play fair, be prepared for others to play dirty, and don’t let them drag you into the mud.
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If you don’t enjoy it, don’t do it. You must love what you do.
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Your company should act as a springboard for ambitious employees, not a set of shackles.
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To launch a business means successfully solving problems. Solving problems means listening.
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Please be polite. Nothing in life should erode the habit of saying thank you to people or praising them.
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If you don’t have time for the small things, you won’t have time for the big things.
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You can’t do a good business with a bad person. Find the right people to work with and you can’t go wrong.
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Just start. You will learn so many lessons just by doing.
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My general attitude to life is to enjoy every minute of every day. I never do anything with a feeling of, ‘Oh God, I’ve got to do this today.’
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A company’s employees are its greatest asset and your people are your product.
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As a leader of people, you have to be a great listener, a great motivator, be very good at praising and bringing out the best in people.
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