Innovate, don’t imitate. Set out to create a culture that is right for your organization, then work at making it happen.
BILL CAPODAGLIInnovate, don’t imitate. Set out to create a culture that is right for your organization, then work at making it happen.
More Bill Capodagli Quotes
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Attitude is the desire to transform our knowledge into skills and ultimately into habits.
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Values must be demonstrated through behaviors, but they are truly significant when they represent the beliefs of an entire organization.
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Love for coworkers, love for customers, love for the product and love for self. Walt Disney instilled all of these “loves” in his company. Each of these factors is critical to achieving success in any organization.
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The two critical questions to ask are: “Who is my customer?” and “What value am I adding?” Unfortunately, many workers cannot answer these questions. They tend to blindly do things, and develop bad habits of doing things over and over for no good reasons.
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Productivity starts with doing the right things.
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There is an old Indian saying, “When legends die, dreams end. When dreams end, there is no more greatness.” Leaders like Walt Disney inspire their organizations to keep their legends and stories alive.
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In the long run, it costs more to provide poor rather than good service.
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When values are deeply embedded within an organization, they seldom change.
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Organizational culture begins in HR. This means to hire for attitude and train for skill.
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Write down your Dream or story; create your own unique Values, Believe in them, and use them to make all decisions; Dare to take some risks; and Do the planning, revisions and details to realize the Dream.
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An idea becomes great when it becomes tangible.
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Always look for ways to improve even the “good show.”
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People are over 20 times more likely to remember a story than a series of facts and figures. A good story touches our hearts.
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Often we will learn more from our failures than we do from our successes.
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The key is to make sure you are doing the “right things” before you worry about doing things “right”.
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