The longer you wait, the harder it is to provide outstanding customer service.
BILL DAVIDOWThe longer you wait, the harder it is to produce outstanding service.
More Bill Davidow Quotes
-
-
When every company’s service is shoddy, doing a few things well can earn you a reputation as the customer’s savior. But when a competitor emerges from the pack as a service leader, you have to do a lot of things right.
BILL DAVIDOW -
The longer you wait, the harder it is to produce outstanding service.
BILL DAVIDOW -
Suddenly achieving service leadership costs more and takes longer. It may even be impossible if the competition has too much of a head start.
BILL DAVIDOW -
Service standards keep rising. As competitors render better and better service, customers become more demanding. Their expectations grow.
BILL DAVIDOW