The key is to set realistic customer expectations, and then not to just meet them, but to exceed them – preferably in unexpected and helpful ways.
RICHARD BRANSONComplexity is your enemy. Any fool can make something complicated. It is hard to keep things simple.
More Richard Branson Quotes
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You can’t do a good business with a bad person. Find the right people to work with and you can’t go wrong.
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Your company should act as a springboard for ambitious employees, not a set of shackles.
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To launch a business means successfully solving problems. Solving problems means listening.
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Don’t bother doing something unless you’re radically different from the competition.
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If you take care of your workers they’ll take care of your business.
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Launching a business is essentially an adventure in problem-solving.
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Dreaming is one of humanity’s greatest gifts; it champions aspiration, spurs innovation, leads to change, and propels the world forward.
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If you’re looking to become an entrepreneur then don’t waste your time going to university or business school – just get on and do it.
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One key to entrepreneurial success is to get a great group of people around you who believe in your idea.
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As a leader of people, you have to be a great listener, a great motivator, be very good at praising and bringing out the best in people.
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What is a business? It’s simply an idea that makes someone else’s life better.
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If you don’t have time for the small things, you won’t have time for the big things.
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The way you treat your employees is the way they will treat your customers.
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Don’t think what’s the cheapest way to do it or what’s the fastest way to do it. Think what’s the most amazing way to do it.
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If you aim higher than you expect, you could reach higher than you dreamed.
RICHARD BRANSON