“Word of mouth works now, much more than ever. @-reply every single person.”

If I could drink only one wine, it would be Champagne.

It’s very logical: There is proven ROI in doing whatever you can to turn your customers into advocates for your brand or business. The way to create advocates is to offer superior customer service.

If your organization’s intentions transcend the mere act of selling a product or service, and it is brave enough to expose its heart and soul, people will respond. They will connect. They will like you. They will talk. They will buy.

Brands mature over time, like a marriage. The bond you feel with your spouse is different than when you first met each other. Excitement and discovery are replaced by comfort and depth.

All your ideas may be solid or even good .. But you have to Actually EXECUTE on them for them to matter.

If you know exactly what you want to be, you need to spend as much time as possible with people who are actually that already.

What you do after you create your content is what truly counts.

It’s not about what you’re saying, it’s about how you listen.

It’s not how many followers you have, it’s how many care. It’s not width, it’s depth. It’s not how many impressions you get, it’s how much attention you get.

Great marketing is all about telling your story in such a way that it compels people to buy what you are selling.

Hustling is putting every minute and all your effort into achieving the goal at hand.

I always say that the real success of Wine Library wasn’t due to the videos I posted, but to the hours I spent talking to people online afterward, making connections and building relationships.

No relationships should be taken for granted. They are what life is all about, the whole point. How we cultivate our relationships is often the greatest determinant of the type of life we get to live.

Market like the year you are in.

True success – financial, personal, and professional – lies above all in loving your family, working hard, and living your passion. In telling your story. In authenticity, hustle, and patience. In caring fiercely about the big and the small stuff. In valuing legacy over currency.

The truth is that finding happiness in what you do every day is so imperative.

There are more quarrels smothered by just shutting your mouth, and holding it shut, than by all the wisdom in the world.

Loving you and leaving you taste the same in the mouth?

I want your name in my mouth.

Give me the ready hand rather than the ready tongue.

I’ve always made weird sounds with my mouth. I’ve always been fascinated by the sound design, what you can do with your mouth. I was the kid dancing around in third grade on the basketball court. While everyone would be playing sports, I would be jumping around.

I want my name in your mouth.

I tend to put my foot in my mouth. I’m not good at being diplomatic. I tend to piss people off.

God gave you just one mouth but He gave you two ears, so you should listen twice as much as you speak