“Service is a prerequisite for anything relating to luxury. That makes it (shopping) sensual and pleasurable.”

I hate phones. All businesses are personal businesses, and I always try my best to get back to people, but sometimes the barrage of calls is so enormous that if I just answered calls I would do nothing else.

I do think I know more about clothes than any 500 designers, because there’s nothing like wearing them. You buy them, you study them, and you start to understand how they’re crafted.

I want people to see the dress, but focus on the woman.

I am not the sort of woman who would wear high heels with a bathing suit. Let’s get that straight right now.

I started at the very highest level so the upper end is something I know very well. I know it instinctively. But all the years I was designing, it frustrated me that I could reach so few women.

I like the gritty parts of fashion, the design, the studio, the pictures.

People get very trapped where they are. When they hear ‘fashion’ they get intimidated, particularly at the upper end because it’s so elitist.

There was no relationship between a wedding dress and fashion. There was no good taste, either. I realized that I could make an impression in terms of changing and readdressing the whole industry of bridal.

Is she going to, or has she done it? Has it happened? What is the story here?

I was trying to manage school and training for the Olympics and ended up not doing well at either. That was a big lesson in my life. My mother expected both.

It’s a remarkable exercise to sit and look at your own work over the years.

As the mother of two daughters, I have great respect for women. And I don’t ever want to lose that.

Let’s be realistic, how many people are buying a $2,000 skirt? I love to design things that people can actually buy. I’m staggered by what a boot costs today.

A bride should look at everything she possibly can…just so she can experiment and see what makes her really feel beautiful or glamorous or classical or whatever she desires to be on that particular day.

To me, eyewear goes way beyond being a prescription. It’s like makeup. It’s the most incredible accessory. The shape of a frame or the color of lenses can change your whole appearance.

When I decided to get married at 40, I couldn’t find a dress with the modernity or sophistication I wanted. That’s when I saw the opportunity for a wedding gown business.