“What you do has far greater impact than what you say.”

Anyone can count the seeds of an apple. Who can count the apples in a seed?

We see the world, not as it is, but as we are – or, as we are conditioned to see it.

You can buy a person’s hands but you can’t buy his heart. His heart is where his enthusiasm, his loyalty is.

It doesn’t really matter how fast you’re going if you’re heading in the wrong direction.

The undisciplined are slaves to moods, appetites and passions.

I teach people how to treat me by what I will allow.

Improve relationships with others by assuming that they can hear everything you say about them.

You have to water the flowers you want to grow.

We immediately become more effective when we decide to change ourselves rather than asking things to change for us.

Always surround yourself with people who are even more talented and competent than you.

The deepest hunger of [a child’s] human heart is to be understood, for understanding implicitly affirms, validates, recognizes and appreciates the intrinsic worth of another.

When you really listen to another person from their point of view, and reflect back to them that understanding, it’s like giving them emotional oxygen.

There are three constants in life, change, choice and principles.

Leadership is a choice, not a position.

How different our lives are when we really know what is deeply important to us, and keeping that picture in mind, we manage ourselves each day to be and to do what really matters most.

Internal victories precede external victories.