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The key is to set realistic customer expectations, and then not to just meet them, but to exceed them – preferably in unexpected and helpful ways.

Richard Branson

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Business Customer Expectation Help Key

Bagwalas

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If you don’t have time for the small things, you won’t have time for the big things.
RICHARD BRANSON

Business Entrepreneur Inspirational Time
Starting a business is a huge amount of hard work. You had better enjoy it.
RICHARD BRANSON

Amount Business Enjoyment Hard Work Start
No failure means no risk, which means nothing new.
RICHARD BRANSON

Business Failure Inspirational Risk
Always think, ‘what’s the worst that can happen’ and have some kind of strategy to deal with it.
RICHARD BRANSON

Business Deal Happen Kindness Strategy Thinking
There is no point in going into a business unless you can make a radical difference in other people’s lives.
RICHARD BRANSON

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Chance favors the prepared mind. The more you practice, the luckier you become.
RICHARD BRANSON

Business Chance Inspirational Lucky Mind Practice Preparation
Your employees are your company’s real competitive advantage. They’re the ones making the magic happen-so long as their needs are being met.
RICHARD BRANSON

Advantage Business Company Competition Employee Magic
To launch a business means successfully solving problems. Solving problems means listening.
RICHARD BRANSON

Business Listen Problem Solution Success
Business opportunities are like buses, there’s always another one coming.
RICHARD BRANSON

Bus Business Entrepreneur Opportunity Patience
Don’t think what’s the cheapest way to do it or what’s the fastest way to do it. Think what’s the most amazing way to do it.
RICHARD BRANSON

Amazing Business Cheap Inspirational
A company’s employees are its greatest asset and your people are your product.
RICHARD BRANSON

Asset Business Company Employee People Product
My general attitude to life is to enjoy every minute of every day. I never do anything with a feeling of, ‘Oh God, I’ve got to do this today.’
RICHARD BRANSON

Attitude Enjoyment Feeling God Life
Innovation happens when people are given the freedom to ask questions and the resources and power to find the answers.
RICHARD BRANSON

Finding Freedom Giving Happen Innovation People Power Resource
If you aim higher than you expect, you could reach higher than you dreamed.
RICHARD BRANSON

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There is so much to be learned from listening to people’s hopes, frustrations, and points of view.
RICHARD BRANSON

Business Frustration Hope Learning People
The way you treat your employees is the way they will treat your customers.
RICHARD BRANSON

Business Customer Employee Leadership Treatment

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