The key is to set realistic customer expectations, and then not to just meet them, but to exceed them – preferably in unexpected and helpful ways.
RICHARD BRANSONHave faith in yourself. Think yes not no. Live life to the full. Never give up.
More Richard Branson Quotes
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Innovation happens when people are given the freedom to ask questions and the resources and power to find the answers.
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I believe a good leader brings out the best in people by listening to them, trusting in them, believing in them, respecting them and letting them have a go.
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Screw it, just do it!
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Please don’t get hung up on this question of whether you need to have experience in an industry before you launch your startup.
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Throwing yourself into a job you enjoy is one of the life’s greatest pleasures!
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Colleagues should take care of each other, have fun, celebrate success, learn by failure, look for reasons to praise not to criticize, communicate freely and respect each other.
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Only a fool never changes his mind.
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Train people well enough so they can leave, treat them well enough so they don’t want to.
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Life’s too short. If you’re passionate – stand up.
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What is a business? It’s simply an idea that makes someone else’s life better.
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Do not be embarrassed by your failures, learn from them and start again.
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Spend more time smiling than frowning and more time praising than criticizing.
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If you get into business solely to make money, you won’t. If you try to make a real difference, you’ll find success.
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Your company should act as a springboard for ambitious employees, not a set of shackles.
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The best way forward is to give more people everywhere greater power to build their own destinies.
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