The key is to set realistic customer expectations, and then not to just meet them, but to exceed them – preferably in unexpected and helpful ways.
RICHARD BRANSONPlay fair, be prepared for others to play dirty, and don’t let them drag you into the mud.
More Richard Branson Quotes
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Throwing yourself into a job you enjoy is one of the life’s greatest pleasures!
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Don’t become a slave to technology – manage your phone, don’t let it manage you.
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If family or friends are unwell or ill – it’s perhaps the only thing that really can make one feel vulnerable.
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Starting a business is a huge amount of hard work. You had better enjoy it.
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Remember the to-do list but don’t forget the to-be list.
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Learn to use your brain power. Critical thinking is the key to creative problem solving in business.
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If you look for the best in your employees, they’ll flourish. If you criticize or look for the worst, they’ll shrivel up. We all need lots of watering.
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Every success story is a tale of constant adaption, revision and change.
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Have fun, work hard and money will come. Don’t waste time – grab your chances. Have a positive outlook on life. When it’s not fun, move on.
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If people aren’t calling you crazy, you aren’t thinking big enough.
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Please be polite. Nothing in life should erode the habit of saying thank you to people or praising them.
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Don’t bother doing something unless you’re radically different from the competition.
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Tough times are inevitable in life and in business. But how you compose yourself during those times defines your spirit and will define your future.
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You can’t do a good business with a bad person. Find the right people to work with and you can’t go wrong.
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Breaking the rules and challenging convention is in the DNA of every successful entrepreneur.
RICHARD BRANSON






