Major brands don’t know what to do with happy customers. They make it hard for customers to say thanks and way too often companies don’t celebrate and embrace customers’ positive gestures.
Sometimes I live in fear. But when I have to take chances about people I love, relationships, my daughter and immediate family, those decisions are easy.
I play Hank Hansen, a real guy. Youd be amazed at how much information they have on this guy: personality traits, nicknames, favorite color, you name it.
