What you measure improves.” A corollary rule in the military is that “You get what you inspect, not what you expect.
DONALD RUMSFELDAmidst all the clutter, beyond all the obstacles, aside from all the static, are the goals set. Put your head down, do the best job possible, let the flak pass, and work towards those goals.
More Donald Rumsfeld Quotes
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It isn’t making mistakes that’s critical; it’s correcting them and getting on with the principal task.
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The price of being close to the President is delivering bad news. You fail him if you don’t tell him the truth. Others won’t do it.
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Presidential leadership needn’t always cost money. Look for low- and no-cost options. They can be surprisingly effective.
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There are no “knowns.” There are things we know that we know. There are known unknowns. That is to say there are things that we now know we don’t know. But there are also unknown unknowns. There are things we do not know we don’t know.
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Remember where you came from.
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If you are not criticized, you may not be doing much.
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Everyone’s saying you can’t do anything until you can do everything.
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If in doubt, don’t. If still in doubt, do what’s right.
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Agreement can always be reached by increasing the generality of the conclusion; when this is done, the form is generally preserved but only the illusion of policy is created.
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Don’t blame the boss. He has enough problems.
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If you try to please everybody, somebody’s not going to like it.
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Politics is human beings; it’s addition rather than subtraction.
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Test ideas in the marketplace. You learn from hearing a range of perspectives. Consultation helps engender the support decisions need to be successfully implemented.
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Prune – prune businesses, products, activities, people. Do it annually.
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If the staff lacks policy guidance against which to test decisions, their decisions will be random.
DONALD RUMSFELD