If the staff lacks policy guidance against which to test decisions, their decisions will be random.
DONALD RUMSFELDDon’t blame the boss. He has enough problems.
More Donald Rumsfeld Quotes
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Prune – prune businesses, products, activities, people. Do it annually.
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If we know anything, it is that weakness is provocative.
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Know that the amount of criticism you receive may correlate somewhat to the amount of publicity you receive.
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Amidst all the clutter, beyond all the obstacles, aside from all the static, are the goals set. Put your head down, do the best job possible, let the flak pass, and work towards those goals.
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Let your family, staff, and friends know that you’re still the same person, despite all the publicity and notoriety that accompanies your position.
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Death has a tendency to encourage a depressing view of war.
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It is easier to get into something than to get out of it.
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Don’t speak ill of your predecessors or successors. You didn’t walk in their shoes.
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Think ahead. Don’t let day-to-day operations drive out planning.
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There are no “knowns.” There are things we know that we know. There are known unknowns. That is to say there are things that we now know we don’t know. But there are also unknown unknowns. There are things we do not know we don’t know.
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The price of being close to the President is delivering bad news. You fail him if you don’t tell him the truth. Others won’t do it.
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Reduce the layers of management. They put distance between the top of an organization and the customers.
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Learn to say ‘I don’t know.’ If used when appropriate, it will be often.
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Simply because you do not have evidence that something exists does not mean that you have evidence that it doesn’t exist.
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Enjoy your time in public service. It may well be one of the most interesting and challenging times of your life.
DONALD RUMSFELD