If in doubt, move decisions up to the President.
DONALD RUMSFELDThere are no “knowns.” There are things we know that we know. There are known unknowns. That is to say there are things that we now know we don’t know. But there are also unknown unknowns. There are things we do not know we don’t know.
More Donald Rumsfeld Quotes
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If the staff lacks policy guidance against which to test decisions, their decisions will be random.
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Be precise. A lack of precision is dangerous when the margin of error is small.
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If you develop rules, never have more than ten.
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It is easier to get into something than to get out of it.
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If it were a fact, it wouldn’t be called intelligence.
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Politics is human beings; it’s addition rather than subtraction.
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Many people around the President have sizeable egos before entering government, some with good reason. Their new positions will do little to moderate their egos.
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Reduce the layers of management. They put distance between the top of an organization and the customers.
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If you are not criticized, you may not be doing much.
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The price of being close to the President is delivering bad news. You fail him if you don’t tell him the truth. Others won’t do it.
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Learn to say ‘I don’t know.’ If used when appropriate, it will be often.
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First rule of politics: you can’t win unless you’re on the ballot. Second rule: If you run, you may lose. And, if you tie, you do not win.
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Don’t blame the boss. He has enough problems.
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Preserve the President’s options. He may need them.
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There are a lot of people who lie and get away with it, and that’s just a fact.
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