There are no “knowns.” There are things we know that we know. There are known unknowns. That is to say there are things that we now know we don’t know. But there are also unknown unknowns. There are things we do not know we don’t know.
DONALD RUMSFELDLet your family, staff, and friends know that you’re still the same person, despite all the publicity and notoriety that accompanies your position.
More Donald Rumsfeld Quotes
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There are a lot of people who lie and get away with it, and that’s just a fact.
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If you are not criticized, you may not be doing much.
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Enjoy your time in public service. It may well be one of the most interesting and challenging times of your life.
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You go to war with the army you have, not the army you might want or wish to have at a later time.
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Amidst all the clutter, beyond all the obstacles, aside from all the static, are the goals set. Put your head down, do the best job possible, let the flak pass, and work towards those goals.
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Prune – prune businesses, products, activities, people. Do it annually.
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Don’t blame the boss. He has enough problems.
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Learn to say ‘I don’t know.’ If used when appropriate, it will be often.
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Test ideas in the marketplace. You learn from hearing a range of perspectives. Consultation helps engender the support decisions need to be successfully implemented.
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If you try to please everybody, somebody’s not going to like it.
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Those who made the decisions with imperfect knowledge will be judged in hindsight by those with considerably more information at their disposal and time for reflection.
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Whatever your position, reach out to those who know more than you do, and have been around longer than you have. Find those people. Listen carefully. And learn.
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Treat each federal dollar as if it was hard earned; it was – by a taxpayer.
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If the staff lacks policy guidance against which to test decisions, their decisions will be random.
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Every day is filled with numerous opportunities for serious error. Enjoy it.
DONALD RUMSFELD