If we want users to like our software we should design it to behave like a likeable person: respectful, generous and helpful.
ALAN COOPEROne of the most heinous, insidious lies is the notion that you have to be an asshole to be a successful business person.
More Alan Cooper Quotes
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Typography should not vary widely in an interface.
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It has also been said that the software industry is an example of midgets standing on the toes of other midgets.
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Form follows function straight to hell.
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Computer memories work in a manner alien to human memories. My memory lets me recognize the faces of my friends, whereas my own computer never even recognizes me.
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In other words, humans have special instincts that tell them how to behave around other sentient beings.
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Past dreams of bliss our lives contain, And slight the chords that still retain A heart estranged to joys again,
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A powerful tool in the early stages of developing scenarios is to pretend the interface is magic.
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English bohemians sit in cold orderly rows, like carrots.
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Design principle: Take things away until the design breaks, then put that last thing back in.
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To scenes by memory’s silver chain Close-linked, and ever yet apart, That like the vine, whose tendrils young Around some fostering branch have clung, Grown with its growth, as tho’ it sprung From one united heart.
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No matter how beautiful, no matter how cool your interface, it would be better if there were less of it.
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If your persona has goals and the product has magical powers to meet them, how simple could the interaction be? This kind of thinking is useful to help designers look outside the box.
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If you are not going to produce albums then you are not going to produce new fans. It’s impossible.
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Men do not greet one another like this … except perhaps at rugby club dinners.
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Just how do I design if not with prototyping? An excellent question. The short answer is ‘on paper.’
ALAN COOPER