“Building trust is a process. Trust results from consistent and predictable interaction over time.”

The basic purpose of a liberal arts education is to liberate the human being to exercise his or her potential to the fullest.

True, but irrelevant.

I know that New York is big, there are huge buildings, but in fact, it’s quite small and contained.

Big Ben just kept building up. It ended up coming off the field. It kept taking over. Superman kept taking over Clark Kent and you just never saw who Ben Roethlisberger was any more.

I live in an apartment building built in 1925, and it hasn’t been heavily renovated, so I feel very much connected to that time and what went on in that place.

A good 80 percent of the vault is still physical and another percentage of it, 20, 25 percent is mental.

I’ve been building a fiction in part around the Marfa poem since my brief residency there, which has kept it from receding into the past.

My mother, for example, has the pleasant notion that my day consists of nodding graciously to the rustle of starched curtsies and a chorus of respectful voices bidding me good morning.

I always lived in old buildings, and I thought about who lived here before. You’d have to be oblivious not to.

Become better at firing than hiring – it’s crucial for building a business.