“Even a small reduction in errors and rework can have a significant impact.”

Independent thinking is one of the things most valued in an investment professional.

Too often we see bitcoin and blockchain technologies as solutions in search of a problem.

It’s up to you to discover and work with your team to form and figure out how to do successfully.

Don’t assume that the answers are out there in the form of somebody else already doing something. Sometimes they are. But you have to think beyond that.

We at Fidelity view ourselves just as much a financial information processing company as an investment management firm. That may not be too newsworthy.

I don’t even like good surprises.

I am in a traditional financial services business – but we at Fidelity can see that the evolution of technology is setting our industry up for disruption.

Cryptocurrency will change market structures, and maybe even the architecture of the Internet itself.

Blockchain technology isn’t just a more efficient way to settle securities.

Sometimes you can gradually improve things. But sometimes, they don’t work, and you’ve just got to just say: Let’s grind this baby to a halt.

Lots of people will give you advice and depending upon how well they know you, the advice might be valid or not so valid.

Across the board, women are unhappy with our industry.

Every day, you have to get up with new energy and new ideas to contribute to pushing the organization forward.

Change is something that is expected and, therefore, not resisted.

I was raised to believe that New England is the best place on the planet.

Returns matter a lot. It’s our capital.

Bitcoin is the best way to financially future-proof yourself.

With great ideas come great changes. Bitcoin’s that.

Bitcoin is exciting because it shows how cheap it can be. Bitcoin is better than currency… for large transactions, currency can get pretty inconvenient.

I like putting all my eggs in one basket and then watching the basket very carefully.

A lot of people don’t want to deal with the effort needed to secure your bitcoins.

I’ve always loved to play games, and face it: investing is one big game. You need to be decisive, open-minded, flexible and competitive.

We have entered an era where individual investors are as powerful and sophisticated as institutions.

Bitcoin is everywhere and nowhere. That is the strength of decentralized money.