It’s very logical: There is proven ROI in doing whatever you can to turn your customers into advocates for your brand or business. The way to create advocates is to offer superior customer service.
GARY VAYNERCHUKNo relationships should be taken for granted. They are what life is all about, the whole point. How we cultivate our relationships is often the greatest determinant of the type of life we get to live.
More Gary Vaynerchuk Quotes
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Do what makes you happy. Keep it simple. Do the research. Work hard. Look ahead.
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True success – financial, personal, and professional – lies above all in loving your family, working hard, and living your passion. In telling your story. In authenticity, hustle, and patience. In caring fiercely about the big and the small stuff. In valuing legacy over currency.
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I hate how many people think “glass half-empty” when their glass is really four-fifths full. I’m grateful when I have one drop in the glass because I know exactly what to do with it.
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Social media is not a fad because it’s human.
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I love people, and the hustle.
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Your story needs to move people’s spirits and build their goodwill, so that when you finally do ask them to buy from you, they feel like you’ve given them so much it would be almost rude to refuse.
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Storytelling is by far the most underrated skill in business.
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You didn’t grow up driving…you figured it out.
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Relationships are leverage. If you give value to someone else first, you have leverage.
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Without hustle, talent will only carry you so far.
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Your legacy is being written by yourself. Make the right decisions.
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Brands mature over time, like a marriage. The bond you feel with your spouse is different than when you first met each other. Excitement and discovery are replaced by comfort and depth.
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I attract a crowd, not because I’m an extrovert or I’m over the top or I’m oozing with charisma. It’s because I care.
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I pride myself in listening. When you have people paying attention to you, your biggest job is to listen what they want. Deliver what your community wants.
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It’s not about what you’re saying, it’s about how you listen.
GARY VAYNERCHUK