“Always think, ‘what’s the worst that can happen’ and have some kind of strategy to deal with it.”

Learn to look after your staff first and the rest will follow.

I have always believed that there is no point in having regrets as you learn far more from mistakes than successes. Embrace a mistake and learn from it; don’t regret them.

If you’re looking to become an entrepreneur then don’t waste your time going to university or business school – just get on and do it.

Don’t think what’s the cheapest way to do it or what’s the fastest way to do it. Think what’s the most amazing way to do it.

Your employees are your company’s real competitive advantage. They’re the ones making the magic happen-so long as their needs are being met.

If you don’t have time for the small things, you won’t have time for the big things.

Just start. You will learn so many lessons just by doing.

If you look after your staff, they’ll look after your customers. It’s that simple.

One key to entrepreneurial success is to get a great group of people around you who believe in your idea.

Every great movement in the world starts with a tiny group of people who simply refuse to accept a situation.

The key is to set realistic customer expectations, and then not to just meet them, but to exceed them – preferably in unexpected and helpful ways.

If somebody offers you an amazing opportunity but you are not sure you can do it, say yes-then learn how to do it later!

We stand in solidarity against racism and for racial justice.

Launching a business is essentially an adventure in problem-solving.

There is no point in going into a business unless you can make a radical difference in other people’s lives.

You don’t learn to walk by following rules. You learn by doing, and by falling over.

Hold fast to the best of the past and move fast to the best of the future.

Success is doing what you want to do, when you want, where you want, with whom you want, as much as you want.

None of us are as creative as all of us.

Determine what your customers need, and work backwards.

Don’t expect people to respect you for what you are “planning” to do.

Sooner or later even the fastest runners have to stand and fight.

Always deliver more than expected.

Doing little things well is a step toward doing big things better.