Help shape the stories that people are telling about you.
TONY HSIEHI view my role more as trying to set up an environment where the personalities, creativity and individuality of all the different employees come out and can shine.
More Tony Hsieh Quotes
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If there are too many competitors, even if you’re the best it’s a lot harder to win.
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Get the culture right, and everything else just falls into place.
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Ask yourself: would you be comfortable printing everything your employees, customers & partners have to say about your culture?
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Most companies are very quick to hire and slow to fire, when really it should be the other way around.
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Don’t play games that you don’t understand, even if you see lots of other people making money from them.
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Learn by doing. Theory is nice, but nothing replaces actual experience.
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Don’t be cocky. Don’t be flashy. There’s always someone better than you.
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Most innovation comes from outside your industry applied to your own
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Chase the vision, not the money, the money will end up following you.
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Help inspire people to realize they are capable of changing the world.
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Problems are just mile markers. Each one we pass means we’ve gotten better.
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Having a higher purpose is more than just about profits. You actually end up making more profits in the long run because employees really are a lot more engaged and customers see the higher purpose in the company.
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A great brand is a story that never stops unfolding.
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Your culture is your brand.
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Launching a business is kind of like a motorboat: You can go very quickly and turn fast.
TONY HSIEH