The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.
PETER DRUCKEREffectiveness must be learned.
More Peter Drucker Quotes
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There is no such thing as a good man. Good for what? is the question.
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A well-managed factory is boring. Nothing exciting happens in it because the crises have been anticipated and have been converted into routine.
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Trying to predict the future is like trying to drive down a country road at night with no lights while looking out the back window.
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Plans are only good intentions unless they immediately degenerate into hard work.
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Follow effective action with quiet reflection. From the quiet reflection will come even more effective action.
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History has been written not by the most talented but by the most motivated.
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Efficiency is doing the thing right. Effectiveness is doing the right thing.
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The problem in my life and other people’s lives is not the absence of knowing what to do but the absence of doing it.
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To be sure, the fundamental task of management remains the same: to make people capable of joint performance through common goals, common values, the right structure, and the training and development they need to perform and to respond to change.
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It takes far more energy and work to improve from incompetence to mediocrity than it takes to improve from first-rate performance to excellence.
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Success in the knowledge economy comes to those who know themselves – their strengths, their values, and how they best perform.
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Effective executives know that their subordinates are paid to perform and not to please their superiors.
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People who don’t take risks generally make about two big mistakes a year.
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Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes.
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Is this still worth doing? And if it isn’t, he gets rid of it so as to be able to concentrate on the few tasks that, if done with excellence, will really make a difference in the results of his own job and in the performance of his organization.
PETER DRUCKER