Major brands don’t know what to do with happy customers. They make it hard for customers to say thanks and way too often companies don’t celebrate and embrace customers’ positive gestures.
I have been surfing for my whole life. I love it and I don’t know that I can get much better now, I have peaked, which bothers me but I have to accept it.
I play Hank Hansen, a real guy. Youd be amazed at how much information they have on this guy: personality traits, nicknames, favorite color, you name it.
I have an airplane hangar with 17 cars in it. That’s no joke. I have a ‘half pipe’ in there, too – you know, like a big ramp, where I skateboard. It’s awesome. It’s the ultimate fantasy.
