With businesses, you go to the same places because you like the service, you like the people and they take care of you. They greet you with a smile. That’s how people want to be treated, with respect. That’s what I tell my employees – customer service is very important.
I want to be here for a long time, so I am going to do everything I have to do to be here. And I want to walk my daughter down the aisle and give her away to somebody some day.
If somebody says no to you, or if you get cut, Michael Jordan was cut his first year, but he came back and he was the best ever. That is what you have to have.
I respect that. I can respect you more by doing that. But don’t smile in my face, shake my hand, and then you don’t really respect me, or want me to be around, or come to your games as the owner of the Clippers.
