Perpetual prosperity comes to those who help others.
KEN BLANCHARDIf God had wanted us to talk more than listen, he would have given us two mouths rather than two ears.
More Ken Blanchard Quotes
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Customer service should not be a department, customer service is everyone’s job.
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If God had wanted us to talk more than listen, he would have given us two mouths rather than two ears.
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A problem only exists if there is a difference between what is actually happening and what you desire to be happening.
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Catch people in the act of doing something right.
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Knowing where you are going is the first step to getting there.
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No one can make you serve customers well. That’s because great service is a choice.
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If you want your people to be responsible, be responsive to their needs.
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Empowering means helping teams develop their skills and knowledge and supporting them to use their talents.
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Beware of putting all your focus into results. While results are important, your people should be your number one area of focus.
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People don’t mind being challenged to do better if they know the request is coming from a caring heart.
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In fact, Jesus is mentioned 75 times in the Koran.
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One of the deepest principles of life and leadership: it’s not about you.
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All good performance starts with clear goals.
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Catching people doing things right is a powerful management concept.
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Life is special when you reach out beyond yourself to be a true servant leader for others.
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