If you want your people to be responsible, be responsive to their needs.
KEN BLANCHARDIf God had wanted us to talk more than listen, he would have given us two mouths rather than two ears.
More Ken Blanchard Quotes
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The greatest leaders mobilize others by coalescing people around a shared vision.
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Purpose can never be about achievement; it is much bigger.
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Catching people doing things right is a powerful management concept.
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We are not just our behavior. We are the person managing our behavior.
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One of the deepest principles of life and leadership: it’s not about you.
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A river without banks is a large puddle.
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Honesty is telling the truth to ourselves and others. Integrity is living that truth.
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Business is like tennis. Those who serve well win.
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The best minute you spend is the one you invest in people.
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A little flattery makes people feel good about themselves. When you notice someone looking great, give them a compliment.
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Effective team leaders adjust their style to provide what the group can’t provide for itself.
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Take a minute: look at your goals, look at your performance, see if your behavior matches your goals.
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No one can make you serve customers well. That’s because great service is a choice.
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Don’t wait until people do things exactly right before you praise them.
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A problem only exists if there is a difference between what is actually happening and what you desire to be happening.
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