If you’re competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering.
JEFF BEZOZIf you’re not stubborn, you’ll give up on experiments too soon. And if you’re not flexible, you’ll pound your head against the wall and you won’t see a different solution to a problem you’re trying to solve.
More Jeff Bezos Quotes
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E-mail has some magical ability to turn off the politeness gene in a human being.
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It’s harder to be kind than clever.
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Will you be clever at the expense of others, or will you be kind?
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The great thing about fact-based decisions is that they overrule the hierarchy.
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The common question that gets asked in business is, why? That’s a good question, but an equally valid question is, why not?
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Above all else, align with customers. Win when they win. Win only when they win.
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If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
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Work hard, have fun and make history.
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Market leadership can translate directly to higher revenue, higher profitability, greater capital velocity and correspondingly stronger returns on invested capital.
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If you can’t feed a team with two pizzas, it’s too large.
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Obsess about customers, not competitors.
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If you decide that you’re going to do only the things you know are going to work, you’re going to leave a lot of opportunity on the table.
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If you have a business model that relies on customers being misinformed, you better start working on changing your business model.
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You know, we love stories and we love narrative; we love to get lost in an author’s world.
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Your brand is formed primarily, not by what your company says about itself, but what the company does.
JEFF BEZOZ