If someone is hostile in the delivery of their feedback, remember that it is an expression of their level of fear, not your level of incompetence or unlovability.
People who ask confidently get more than those who are hesitant and uncertain. When you’ve figured out what you want to ask for, do it with certainty, boldness and confidence.
If you are going to be a winner, you have to acknowledge the truth—it is you who took the actions, thought the thoughts, created the feelings, and made the choices that got you to where you now are. It was you!
Often, we use words in a damaging way not because we are bad people but simply because we are not paying attention. No one ever taught us how powerful words really are.
The greatest revolution of our generation is the discovery that human beings, by changing the inner attitudes of their minds, can change the outer aspects of their lives.
