Effective leaders share two intertwined attributes: an unbridled level of confidence about where their organizations are headed, and the ability to bring people along.
HOWARD SCHULTZWe would take something old and tired and common – coffee – and weave a sense of romance and community around it. We would rediscover the mystique and charm that had swirled around coffee throughout the centuries.
More Howard Schultz Quotes
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I conduct my life with an expectation that people will do the right thing. Yet even with all my experience, I am still surprised when they do not.
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Starbucks is not an advertiser; people think we are a great marketing company, but in fact we spend very little money on marketing and more money on training our people than advertising.
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People want to be part of something larger than themselves. They want to be part of something they’re really proud of, that they’ll fight for, sacrifice for, that they trust.
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I never wanted to be on any billionaires list. I never define myself by net worth. I always try to define myself by my values.
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Don’t be threatened by people smarter than you.
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Customers must recognize that you stand for something.
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When we began Starbucks, what I wanted to try to do was to create a set of values, guiding principles, and culture.
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Business leaders cannot be bystanders.
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Success is empty if you arrive at the finish line alone.
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We would take something old and tired and common – coffee – and weave a sense of romance and community around it. We would rediscover the mystique and charm that had swirled around coffee throughout the centuries.
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Beverages have to be created. And they’re created by looking at what trend is in, say, the fashion industry – what color’s hot right now.
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The hardest thing about being a leader is demonstrating or showing vulnerability. And that has a lot to do with trust.
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We want passion for our business.. workers who can interpret and execute our mission, who want to build a career, not just take a temporary job.
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Victory is much more meaningful when it comes not just from one person, but from the joint achievements of many.
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At its core, I believe leadership is about instilling confidence in others.
HOWARD SCHULTZ