Listen first. Give your opponents a chance to talk. Let them finish. Do not resist, defend or debate. This only raises barriers. Try to build bridges of understanding.
DALE CARNEGIEActions speak louder than words, and a smile says, ‘I like you. You make me happy. I am glad to see you.
More Dale Carnegie Quotes
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Good leaders are scarce; so I’m following myself.
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Our fatigue is often caused not by work, but by worry, frustration and resentment.
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Life truly is a boomerang. What you give, you get.
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Learning is an active process. We learn by doing.. Only knowledge that is used sticks in your mind.
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If you want to gather honey, don’t kick over the beehive.
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Talk to someone about themselves and they’ll listen for hours.
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When we have accepted the worst, we have nothing more to lose. And that automatically means we have everything to gain.
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You never achieve success unless you like what you are doing.
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The life of many a person could probably be changed if only someone would make him feel important.
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Take charge of your attitude. Don’t let someone else choose it for you.
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People rarely succeed unless they have fun in what they are doing.
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If you do something for someone else, never remember. If someone does something for you, never forget.
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Face the thing that seems overwhelming and you will be surprised how your fear will melt away.
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Arouse in the other person an eager want. He who can do this has the whole world with him. He who cannot walks a lonely way.
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An hour of planning can save you 10 hours of doing.
DALE CARNEGIE