However, even if the level of customer service is exceptional, the extent to which poorly-understood accents trump quality of service speaks to English-speaking customers’ growing intolerance of non-native speech, more so than in other countries.
BOB HAYES
BOB HAYES
Bob Hayes on accents
Bob Hayes4 quotes“However, even if the level of customer service is exceptional, the extent to which poorly-understood accents trump quality of service speaks to English-speaking customers’ growing intolerance of non-native speech, more so than in other countries.”
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