Afford each person the same respect, support, and fair treatment you would expect if your roles were reversed. Deal with people individually, not as objects who are part of a herd-that’s the critical factor.
These are all negative manifestations of ego, and if you are not alert to them, you get diverted and your work becomes diffused. Ego in these cases makes people insensitive to how they work with others and it ends up interfering with the real goal of any group efforts.
When I give a speech at a corporate event, I often ask those in attendance, ‘Do you know how to tell if you’re doing the job?’ As heads start whispering back and forth, I provide these clue: ‘If you’re up at 3 A.M.
You can only succeed when people are communicating, not just from the top down, but in complete interchange. Communication comes from fighting off my ego and listening.
Failure is part of success, an integral part. Everybody gets knocked down. Knowing it will happen and what you must do when it does is the first step back.
I’ve observed that if individuals who prevail in a highly competitive environment have any one thing in common besides success, it is failure-and their ability to overcome it.
