There’s no grey area, there’s instant gratification and there are no quarterly reports. We’re not just doing a little bit better. You know every Sunday what happened.
When I was coaching with the Patriots, the players pulled a practical joke and I said, ‘Do you think I’m Charlie the Tuna, like a sucker?’ After that, they called me Tuna.
In the end, I’ve found, people like the direct approach. It’s much more valuable to them to have a leader who’s absolutely clear and open than to have one who soft-soaps or talks in circles.
