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When people feel criticized, they almost always defend the behavior you want them to change.

Bill Crawford

When people feel criticized, they almost always defend the behavior you want them to change.
BILL CRAWFORD

Behavior People Want
In order to become more influential with those who are resistant to our point of view, we must be willing to start with what is influencing them.
BILL CRAWFORD

Influential Order Views
Mistakes are just ‘mis-takes,’ or an action that we took that missed.
BILL CRAWFORD

Actions MIssed Mistakes
Regardless of the problem, as long as our solution requires someone else to change, we will never know the power and promise of self-determination.
BILL CRAWFORD

Determination Long Self
Holding on to anger is like grasping a hot coal while blaming our misery on the person who started the fire.
BILL CRAWFORD

Coal Fire Hot
It’s not simply what we feel, but what we feed, that determines what we do and how we live.
BILL CRAWFORD

Determined Feels Simply
Holding on to painful images of the past in order to avoid painful experiences in the future serves only to color the present with pain.
BILL CRAWFORD

Order Pain Painful Past Serve
The most successful form of correction is when the “other” feels informed versus chastised.
BILL CRAWFORD

Feels Form Successful
Meaning isn’t something we discover, it is what we bring to life, either by choice or by chance.
BILL CRAWFORD

Chance Choices Meaning
There are two ways to make someone important in our lives … we can either love them or hate them.
BILL CRAWFORD

Hate Important Two
Leaders should interact with everyone in their organization as if the interaction is being recorded and will be used as a training film on how to treat colleagues, coworkers, and customers.
BILL CRAWFORD

Leader Organization Training
Never make your highest purpose, or the most important thing in your life something that is outside of your control.
BILL CRAWFORD

Highest Important Purpose Sometimes
Want to change your experience of life? Change the problem to the practice field.
BILL CRAWFORD

Changing Life Practice Want
You can’t ‘cope with’ change anymore than you can ‘manage’ stress.
BILL CRAWFORD

Change Manage Stress
The true measure of our belief in the validity of our values is our willingness to act upon them.
BILL CRAWFORD

Belief Validity Willingness
Sleep is simply a chemical change in our brain and body (melatonin) – It?s not a place we go, it is a state of being that we fall into.
BILL CRAWFORD

Brain Change Chemical Fall Sleep

When people feel criticized, they almost always defend the behavior you want them to change.

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When people feel criticized, they almost always defend the behavior you want them to change.

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