Breaking something big into its constituent parts will help you organize your thoughts, but it can also force you to confront the depth of your ignorance and the hugeness of the task.
When someone tells us something we’re doing wrong on the boards, we try to respond, we try to be responsive to the fan boards, but yeah, I can’t read them.
We’re always trying to make the process apparent. So, we have learned to try and never rely on a technological solution when an analogue one is in front of us.
