Don’t blame the boss. He has enough problems.
DONALD RUMSFELDThink ahead. Don’t let day-to-day operations drive out planning.
More Donald Rumsfeld Quotes
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Reduce the layers of management. They put distance between the top of an organization and the customers.
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Politics is human beings; it’s addition rather than subtraction.
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Know that the amount of criticism you receive may correlate somewhat to the amount of publicity you receive.
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If in doubt, move decisions up to the President.
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There are known knowns, things we know that we know; and there are known unknowns, things that we know we don’t know. But there are also unknown unknowns, things we do not know we don’t know.
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Agreement can always be reached by increasing the generality of the conclusion; when this is done, the form is generally preserved but only the illusion of policy is created.
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If the staff lacks policy guidance against which to test decisions, their decisions will be random.
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Whatever your position, reach out to those who know more than you do, and have been around longer than you have. Find those people. Listen carefully. And learn.
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If it were a fact, it wouldn’t be called intelligence.
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Be able to resign. It will improve your value to the President and do wonders for your performance.
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Preserve the President’s options. He may need them.
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The price of being close to the President is delivering bad news. You fail him if you don’t tell him the truth. Others won’t do it.
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There are a lot of people who lie and get away with it, and that’s just a fact.
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Let your family, staff, and friends know that you’re still the same person, despite all the publicity and notoriety that accompanies your position.
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Your performance depends on your people. Select the best, train them and back them. When errors occur, give sharper guidance. If errors persist or if the fit feels wrong, help them move on. The country cannot afford amateur hour in the White House.
DONALD RUMSFELD