It is easier to get into something than to get out of it.
DONALD RUMSFELDWhat you measure improves.” A corollary rule in the military is that “You get what you inspect, not what you expect.
More Donald Rumsfeld Quotes
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Amidst all the clutter, beyond all the obstacles, aside from all the static, are the goals set. Put your head down, do the best job possible, let the flak pass, and work towards those goals.
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Reduce the layers of management. They put distance between the top of an organization and the customers.
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The way to do well is to do well.
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There are no “knowns.” There are things we know that we know. There are known unknowns. That is to say there are things that we now know we don’t know. But there are also unknown unknowns. There are things we do not know we don’t know.
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If you develop rules, never have more than ten.
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Whatever your position, reach out to those who know more than you do, and have been around longer than you have. Find those people. Listen carefully. And learn.
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There are a lot of people who lie and get away with it, and that’s just a fact.
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Don’t speak ill of your predecessors or successors. You didn’t walk in their shoes.
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Don’t blame the boss. He has enough problems.
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Agreement can always be reached by increasing the generality of the conclusion; when this is done, the form is generally preserved but only the illusion of policy is created.
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If the staff lacks policy guidance against which to test decisions, their decisions will be random.
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Know that the amount of criticism you receive may correlate somewhat to the amount of publicity you receive.
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The price of being close to the President is delivering bad news. You fail him if you don’t tell him the truth. Others won’t do it.
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Enjoy your time in public service. It may well be one of the most interesting and challenging times of your life.
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Reduce the number of lawyers. They are like beavers – they get in the middle of the stream and dam it up.
DONALD RUMSFELD