Reduce the layers of management. They put distance between the top of an organization and the customers.
DONALD RUMSFELDReduce the number of lawyers. They are like beavers – they get in the middle of the stream and dam it up.
More Donald Rumsfeld Quotes
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If the staff lacks policy guidance against which to test decisions, their decisions will be random.
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Presidential leadership needn’t always cost money. Look for low- and no-cost options. They can be surprisingly effective.
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Everyone’s saying you can’t do anything until you can do everything.
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Let your family, staff, and friends know that you’re still the same person, despite all the publicity and notoriety that accompanies your position.
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There are known knowns, things we know that we know; and there are known unknowns, things that we know we don’t know. But there are also unknown unknowns, things we do not know we don’t know.
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If you are not criticized, you may not be doing much.
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The price of being close to the President is delivering bad news. You fail him if you don’t tell him the truth. Others won’t do it.
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If in doubt, don’t. If still in doubt, do what’s right.
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With the press there is no ‘off the record.’
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Many people around the President have sizeable egos before entering government, some with good reason. Their new positions will do little to moderate their egos.
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Simply because you do not have evidence that something exists does not mean that you have evidence that it doesn’t exist.
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If you develop rules, never have more than ten.
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Learn to say ‘I don’t know.’ If used when appropriate, it will be often.
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Preserve the President’s options. He may need them.
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Don’t speak ill of your predecessors or successors. You didn’t walk in their shoes.
DONALD RUMSFELD