We are here to make another world.
W. EDWARDS DEMINGThe average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
More W. Edwards Deming Quotes
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Your workers don’t want to be paid less, so to maintain profits, you increase your prices. That’s inflation.
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The emphasis should be on why we do a job.
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Lack of knowledge… that is the problem.
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The result of long-term relationships is better and better quality, and lower and lower costs.
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So nobody really thought much about quality. Why should they? The world bought everything America produced. It was a prescription for disaster.
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A man with a financial background may know nothing about manufacturing shoes or cars, but he’s put in charge anyway.
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The prevailing – and foolish – attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he’s managing.
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The sure way to increase productivity is to better administrate man and machine.
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Customer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, the VCR, or the CD.
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Export anything to a friendly country except American management.
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Any manager can do well in an expanding market.
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Declining productivity and quality means your unit production costs stay high but you don’t have as much to sell.
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Rational behavior requires theory. Reactive behavior requires only reflex action.
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You can not define being exactly on time.
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People don’t like to make mistakes.
W. EDWARDS DEMING