If you do not know how to ask the right question, you discover nothing.
W. EDWARDS DEMINGThe average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
More W. Edwards Deming Quotes
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We are here to make another world.
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When a system is stable, telling the worker about mistakes is only tampering.
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Research shows that the climate of an organization influences an individual’s contribution far more than the individual himself.
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In 1945, the world was in a shambles. American companies had no competition.
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A bad system will beat a good person every time.
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It is not enough to do your best; you must know what to do, and then do your best.
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The prevailing system of management has crushed fun out of the workplace.
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Your workers don’t want to be paid less, so to maintain profits, you increase your prices. That’s inflation.
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Any manager can do well in an expanding market.
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I predicted in 1950 that in five years, manufacturers the world over would be screaming for protection. It took only four years.
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The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
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Declining productivity and quality means your unit production costs stay high but you don’t have as much to sell.
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My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
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People don’t like to make mistakes.
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Lack of knowledge… that is the problem.
W. EDWARDS DEMING