You should not ask questions without knowledge.
W. EDWARDS DEMINGYou can not define being exactly on time.
More W. Edwards Deming Quotes
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The prevailing – and foolish – attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he’s managing.
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Quality is everyone’s responsibility.
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Export anything to a friendly country except American management.
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Whenever there is fear, you will get wrong figures.
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It is not enough to do your best; you must know what to do, and then do your best.
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Learning is not compulsory… neither is survival.
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Hold everybody accountable? Ridiculous!
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If you don’t understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance.
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A bad system will beat a good person every time.
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Declining productivity and quality means your unit production costs stay high but you don’t have as much to sell.
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The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
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Rational behavior requires theory. Reactive behavior requires only reflex action.
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Research shows that the climate of an organization influences an individual’s contribution far more than the individual himself.
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If you can’t describe what you are doing as a process, you don’t know what you’re doing.
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The emphasis should be on why we do a job.
W. EDWARDS DEMING