I have always made it a point to know our employees, to visit every facility of our company, and to try to meet and know every single employee.
AKIO MORITAWithout an organisation that can work together, sometimes over a very long period.
More Akio Morita Quotes
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The important thing in my view is not to pin the blame for a mistake on somebody, but rather to find out what caused the mistake.
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Curiosity is the key to creativity.
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The “patron saint” of Japanese quality control, ironically, is an American named W. Edwards Deming, who was virtually unknown in his own country until his ideas of quality control began to make such a big impact on Japanese companies.
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To have any one of these without the others is self defeating in business.
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The company must not throw money away on huge bonuses for executives or other frivolities but must share its fate with the workers.
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When I find an employee who turns out to be wrong for the job,
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My concept is that anybody has creative ability, but very few people know how to use it.
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You can be totally rational with a machine.
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I established the rule that once we hire an employee, his school records are a matter of the past and are no longer used to evaluate his work or decide on his promotion.
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An enemy of innovation could be your own sales force.
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If we face recession, we should not lay off employees; the company should sacrifice a profit. It’s management’s risk and management’s responsibility.
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Whether we succeed or not depends on the strength of our resolve and the amount of our endeavor.
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There is no secret ingredient or hidden formula responsible for the success of the best Japanese companies.
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The best example of this was the Apollo project in the United States.
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More people are interested in trying to shuffle paper assets around than building lasting assets by producing real goods.
AKIO MORITA