I have always made it a point to know our employees, to visit every facility of our company, and to try to meet and know every single employee.
AKIO MORITAWe want everybody to have the best facilities in which to work, but we do not believe in posh and impressive private offices.
More Akio Morita Quotes
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We don’t believe in market research for a new product unknown to the public. So we never do any.
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The “patron saint” of Japanese quality control, ironically, is an American named W. Edwards Deming, who was virtually unknown in his own country until his ideas of quality control began to make such a big impact on Japanese companies.
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I established the rule that once we hire an employee, his school records are a matter of the past and are no longer used to evaluate his work or decide on his promotion.
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And then we grow up and learn to blend our innate abilities with the rules or principles we have learned.
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My concept is that anybody has creative ability, but very few people know how to use it.
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The only sure thing is that in business there are no sure things.
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It has run consistently about 6 percent of sales at Sony – and in service.
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I consider it my job to nurture the creativity of the people I work with because at Sony we know that a terrific idea is more likely to happen in an open, free and trusting atmosphere than when everything is calculated.
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Management of an industrial company must be giving targets to the engineers constantly; that may be the most important job management has in dealing with its engineers.
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The public does not know what is possible. We do.
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We all learn by imitating, as children, as students, as novices in the world of business.
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I believe people work for satisfaction.
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Without an organisation that can work together, sometimes over a very long period.
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To create a familylike feeling within the corporation, a feeling that employees and managers share the same fate.
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There are three creativities: creativity in technology, in product planning, and in marketing.
AKIO MORITA