I knew that if I failed I wouldn’t regret that, but I knew the one thing I might regret is not trying.
JEFF BEZOSOne of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find that very exciting.
More Jeff Bezos Quotes
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If you build a great product or service, people will talk about it. But it starts with having something that’s worth talking about.
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I’d rather interview 50 people and not hire anyone than hire the wrong person.
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There’ll always be serendipity involved in discovery.
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Obsess about customers, not competitors.
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We change our tools and then our tools change us.
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If you don’t understand the details of your business you are going to fail.
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We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.
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If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
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The book is not really the container for the book. The book itself is the narrative. It’s the thing that people create.
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A company shouldn’t get addicted to being shiny, because shiny doesn’t last.
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Teachers, who are really good create that environment where you can be very satisfied by the process of learning.
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If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.
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Every new thing creates two new questions and two new opportunities.
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My view is there’s no bad time to innovate.
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The Net is pretty cool, but the physical world is the best medium ever.
JEFF BEZOZ