If you decide that you’re going to do only the things you know are going to work, you’re going to leave a lot of opportunity on the table.
JEFF BEZOSTo get something new done you have to be stubborn and focused, to the point that others might find unreasonable.
More Jeff Bezos Quotes
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The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you. It just works.
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Do something you’re very passionate about, and don’t try to chase what is kind of the “hot passion” of the day.
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We change our tools and then our tools change us.
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Market leadership can translate directly to higher revenue, higher profitability, greater capital velocity and correspondingly stronger returns on invested capital.
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It’s harder to be kind than clever.
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A company shouldn’t get addicted to being shiny, because shiny doesn’t last.
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Failure comes part and parcel with invention. It’s not optional.
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If you’re not stubborn, you’ll give up on experiments too soon. And if you’re not flexible, you’ll pound your head against the wall and you won’t see a different solution to a problem you’re trying to solve.
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I try to spend my time on areas that I think are important for the future, and where I think I can add value.
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I think frugality drives innovation, just like other constraints do. One of the only ways to get out of a tight box is to invent your way out.
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One of the huge mistakes people make is that they try to force an interest on themselves. You don’t choose your passions; your passions choose you.
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People don’t want gadgets, they want services.
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If you build a great product or service, people will talk about it. But it starts with having something that’s worth talking about.
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What’s dangerous is not to evolve.
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Percentage margins don’t matter. What matters always is dollar margins: the actual dollar amount. Companies are valued not on their percentage margins, but on how many dollars they actually make, and a multiple of that.
JEFF BEZOS







